Contact 121 Financial Get in touch with your hometown credit union

Contact Our Call Center

Main Numbers
904.723.6300
800.342.2352 (after hours)
Hours for Live Assistance from 121FCU team members:
Mon. - Fri.
Sat.
-
Sun.
Closed

Mailing Address

PO Box 40769, Jacksonville, FL 32203

121 FCU Headquarters

701 Riverside Park Place, Jacksonville, FL 32204

ABA ROUTING #263079043

General Info & Questions

Have a quick question about us or any of our services? Send a quick message to ask121@121fcu.org by filling out the form below!

MORE WAYS TO CONNECT

REPORT AN ISSUE

Whether you have a lost or stolen card, want to report fraudulent activity, or any other concerns, click the link below for options.

LEAVE A REVIEW

Want to give a shout-out to a branch team member who went above and beyond? Click the button below to leave a review!

APPOINTMENTS

Due to current health concerns, all branch lobbies are closed to public unless you schedule an in-person meeting appointment.

CARD SERVICES

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Debit Card Contact

Activation or Change Pin: 1.800.992.3808
Customer Service: 1.866.331.6223 
Report Lost/Stolen Card or Dispute a Charge: 1.844.436.1736
Check an Existing Dispute: 1.844.202.5070

Credit Card Contact

Activation: 1.800.527.7728
Customer Service: 1.866.820.3097
New/Change PIN: 1.888.886.0083
Report Lost/Stolen Card: 1.800.449.7728
Report Fraud: 1.888.918.7313 (PSCU, our card provider)
Credit Card Delinquencies: 904.723.6300 

VISA Credit Card Payment Address
PO Box 71050
Charlotte, NC 28272

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Upcoming Events

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