Contact 121 Financial Get in touch with your hometown credit union
Contact Our Call Center
Main Numbers
904.723.6300
800.342.2352 (after hours)
Hours for Live Assistance from 121FCU team members:
Mailing Address
PO Box 40769, Jacksonville, FL 32203
121 FCU Headquarters
701 Riverside Park Place, Jacksonville, FL 32204
ABA ROUTING #263079043
General Info & Questions
Have a quick question about us or any of our services? Send a quick message to ask121@121fcu.org by filling out the form below!
MORE WAYS TO CONNECT
REPORT AN ISSUE
Whether you have a lost or stolen card, want to report fraudulent activity, or any other concerns, click the link below for options.
LEAVE A REVIEW
Want to give a shout-out to a branch team member who went above and beyond? Click the button below to leave a review!
APPOINTMENTS
Need in-person assistance with your account or help with a loan? Schedule an appointment to avoid waiting.
CARD SERVICES


Debit Card Contact
Activation or Change Pin: 1.800.992.3808
Customer Service: 1.866.331.6223
Report Lost/Stolen Card or Dispute a Charge: 1.844.436.1736
Check an Existing Dispute: 1.844.202.5070
Credit Card Contact
Customer Service/Activation/PIN Change: 800-249-7021
VISA Credit Card Payment Address
121 Financial Credit Union
P.O. Box 2711
Omaha, NB 68103-2711