Contact 121 Financial Get in touch with your hometown credit union

Contact Our Call Center

Main Numbers
904.723.6300
800.342.2352 (after hours)
Hours for Live Assistance from 121FCU team members:
Mon. - Fri.
Sat.
-
Sun.
Closed

Mailing Address

PO Box 40769, Jacksonville, FL 32203

121 FCU Headquarters

701 Riverside Park Place, Jacksonville, FL 32204

ABA ROUTING #263079043

General Info & Questions

Have a quick question about us or any of our services? Send a quick message to ask121@121fcu.org by filling out the form below!

MORE WAYS TO CONNECT

REPORT AN ISSUE

Whether you have a lost or stolen card, want to report fraudulent activity, or any other concerns, click the link below for options.

LEAVE A REVIEW

Want to give a shout-out to a branch team member who went above and beyond? Click the button below to leave a review!

APPOINTMENTS

Need in-person assistance with your account or help with a loan? Schedule an appointment to avoid waiting. 

CARD SERVICES

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Debit Card Contact

Activation or Change Pin: 1.800.992.3808
Customer Service: 1.866.331.6223 
Report Lost/Stolen Card or Dispute a Charge: 1.844.436.1736
Check an Existing Dispute: 1.844.202.5070

Credit Card Contact

Customer Service/Activation/PIN Change: 800-249-7021

VISA Credit Card Payment Address
121 Financial Credit Union
P.O. Box 2711
Omaha, NB 68103-2711

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Upcoming Events

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