History & Mission

Our Mission
To empower our team to deliver innovative solutions through one-to-one service by focusing on the unique value of every member.

To ensure organizational stability and financial wellness in our community since 1935.

Our mission is growing together, prospering together.

  • Our Journey So Far
  • 1935 - January 28 marks our birthday with the founding of Florida Telco Credit Union. We opened our doors shortly after President Franklin D. Roosevelt signed the Federal Credit Union Act into law, making us one of the first credit unions in the United States.
  • 1977 - We constructed our first free-standing branch that opened to the public in 1978.
  • 1988 - Our second branch opened in downtown Jacksonville located in the Bellsouth Tower (today known as the AT&T Tower), providing more convenience to our members.
  • 1991 - We merged with Gulf Life Employees Federal Credit Union which expanded our local membership eligibility to include insurance company professionals. Two more branches opened in Baymeadows and Orange Park.
  • 1999 - With the obtainment of a community charter, more people in our community qualified for membership. Now those who lived, worked and worshipped in the five northeast Florida counties in the Jacksonville area (Baker, Clay, Duval, Nassau and St. Johns) as well as active/retired phone company employees and their families could join our credit union.
  • 2006 - Our membership eligibility continued to expand. We now welcomed those who lived, worked or attended school in six additional adjacent counties (Alachua, Bradford, Columbia, Flagler, Putnam and Union) to join our credit union. For more inclusivity, we also redefined “family members” to include any person related to the primary member by blood or marriage. We launched our Business Lending services to focus on our mission of developing our local community by providing funding for small businesses in the Jacksonville area.
  • 2010 - We now call ourselves 121 Financial Credit Union. An official name change was needed to better reflect our membership and our dedication to the Jacksonville community.
  • 2011 - By merging with Duval Federal Credit Union, we welcomed their members to the 121 Financial family.
  • 2016 - A system-wide technology upgrade and the creation of a new management team further improves the financial experience of our members.
  • 2017 - We moved our headquarters to Jacksonville’s Riverside neighborhood.
  • 2020 - 121 Financial acquires the naming rights to the Baseball Grounds of Jacksonville, introducing 121 Financial Ballpark, home to the double-A Jacksonville Jumbo Shrimp baseball team.

Local Investment

A community is only as strong as its local industry. That’s why we work hard to provide financial support for Jacksonville’s homegrown businesses. We believe in investing our local commerce that the companies that impact our community the most can thrive and grow.

Freedom Boat Club

“It was not very pleasant dealing with other financial institutions. Other banks were not very enthusiastic about helping us with what we needed. They were neither welcoming or accepting. The service and experience of working with 121 Financial was welcoming, and I feel like they were genuinely interested in our business. They provided me with business analysis and worked to help guide my business decisions, which has led to tremendous growth. Our business started with about 13 boats, and now we have 50 boats thanks to 121 Financial.”

Liberty Bakery

“From the very beginning, we sensed something different about 121 Financial: that they were on our side in this new venture. We received great advice on the best options for us, which was in stark contrast to the treatment we received from another bank. They wouldn’t even consider helping us unless we had been in business for several years! We have been in business for over 3 years now, and I am convinced that without 121 Financial, we would still be trying to get our business up and running.”

Shrader’s Smoker Service

“A friend recommended 121 Financial and it turned out to be an excellent experience. They were extremely helpful and made the process very simple. Without 121 Financial, we would not be where we are right now. If not for 121 Financial’s hard work, we would probably be in a smaller building in a different location. It is so easy to do anything with them. They are always willing to help, even with small things like helping me get into my online account if I am having problems. Everyone there seems to want to help.”

Community Involvement

At 121 Financial, we are committed to strengthening our community of Jacksonville by supporting local organizations, charities and events that best reflect the values of our members and our community. We select donation and sponsorship opportunities where we can make an impact in our community that promotes the health and well-being of those in need.

Gabriel House of Care

“121 Financial has been an outstanding partner in our Chef’s Night In program for several years and have provided many wonderful meals for our guests. We are very appreciative of their continued support.”
– Valerie Callahan, Executive Director at Gabriel House of Care


“When these dollars came up short and the future of the Putnam County SBDC was in jeopardy, 121 stepped up and provided this generous donation to keep small business assistance available on a full-time basis. We can’t thank 121 enough for its support of small business lending and of the FSBDC in Putnam County.”
– Janice Donaldson, Director at Florida Small Business Development Center at the University of North Florida

Giving Circle

In 2019, 121 Financial introduced its Giving Circle campaign, designed to identify, spotlight, and support local charities and groups making a difference in the local Northeast Florida community. Each month, our members nominate several local non-profit organizations for recognition, which we promote and highlight on social media. At the end of the month, 121 Financial employees and team members vote for one of the nominated charities to receive a $1,000 donation on behalf of the credit union.

Board Members & Leadership

121 Financial Credit Union’s Board of Directors is composed of volunteers who are democratically elected by our members each year. Our Directors and executive leadership always focus on the best interests of the membership and the credit union as a whole.


Executive Team
David F. Marovich, Chief Executive Officer
Paul B. Blackstone, Chief Operating Officer
Ben Munday, Chief Financial Officer
Cathy Hufstetler, Sr. Vice President, Lending
Mike Helinsky, Sr. Vice President, Information Services


Board of Directors
Shelba Williams, Chair
Harold Boree, Vice Chair
Cynthia A. deLassus, Treasurer
John Scott, III, Secretary
G. W. (Bill) Cauley, Director
Robert M. Gipson, Director
Billie C. Greenlief, Director
Michael Hogan, Director
William Macomber, Jr., Director


Supervisory Committee
Arzada Haynes, Chairperson
Ellen Page, Secretary
David Wells, Member

Get Involved - Volunteer with YOUR Credit Union

As a not-for-profit financial cooperative, 121 Financial Credit Union relies on volunteers to fill the vital positions of the Board of Directors and Supervisory Committee.

Current members that are 18 years or older with an account in good standing with the Credit Union are eligible to submit an application to become a Volunteer Official for 121 Financial Credit Union. The application period for the 2020 election has closed. To be considered for the 2021 election, applications must be received via email or U.S. Mail and postmarked by November 13, 2020.

Application to Serve as Credit Union Volunteer Official

Eligibility Criteria to Be a Volunteer Official

Sample Candidate Statement

Duties and Responsibilities as a Credit Union Volunteer

Nominating Selection Criteria for Volunteer Officials

Other qualifications include, but are not limited to:

  • Possesses financial knowledge, experience, educational background, and interest pertinent to 121 Financial’s future success.
  • Ability to positively represent and display the credit union’s core values.
  • Have completed the necessary educational and training requirements.
  • Does not have any conflicts of interest regarding relationships with current Board Members (e.g. relative/immediate family, employer, business partner, etc.)
  • Has never been convicted of a crime that contradicts the values of 121 Financial.

To be considered, all applications must be received or postmarked by November 15, 2019.

You can submit your application one of three ways:

1) Mail to:

Nominating Committee
121 Financial Credit Union
P.O. Box 40769
Jacksonville, FL 32203

2) Email to: 


3) Fax:

Fax: 904-722-6660

We will confirm receipt of your application.

We thank you for your interest in becoming a Volunteer Official for 121 Financial Credit Union.