Our Privacy Policy What does 121 Financial do with your personal information?

This Privacy Notice was last updated on 2/18/21. Download this policy (PDF).

Why Do We Collect Your Information? 

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What Information Do We Collect? 

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and account balances
  • credit history and credit scores
  • employment information and payment history

When you are no longer our member, we continue to share your information as described in this notice.

How Do We Share Your Information?

All financial companies need to share members’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members’ personal information; the reasons 121 Financial Credit Union chooses to share; and whether you can limit this sharing.

Call 904-723-6300 (1-800-342-2352) or visit 121fcu.org.


What we do

How does 121 Financial Credit Union protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does 121 Financial Credit Union collect my personal information?

We collect your personal information, for example, when you:

  • open an account or use your credit or debit card
  • show your government-issued ID or apply for financing
  • make deposits or withdrawals from your account

We also collect your personal information from others, such as credit bureaus, affiliates or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only:

  • sharing for affiliates’ everyday business purposes – information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for non-affiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.


Companies related by common ownership or control. They can be financial and nonfinancial companies. (Our affiliates include Financial Retirement & Investment Services.)

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • 121 Financial Credit Union does not share with non-affilliates so they can market to you. 

Joint Marketing
A formal agreement between non-affiliated financial companies that together market financial products or services to you.

  • Our joint marketing partners include insurance companies. 
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