Safeguarding Your Information Comes First

Protecting your personal information is our top priority. At 121 Financial, we monitor our internal and external systems around the clock—24 hours a day, 7 days a week.

We take a proactive approach and stop a security threat before it impacts you. Our Fraud Prevention department often detects fraudulent transactions before the activity can even be seen in your. If we notice suspicious behavior on any of your accounts, we immediately alert you and work to resolve the situation.

Suspicious Call or Email?

We will NEVER reach out to you by email, phone call, or text message to request that you verify any of your sensitive information. This is often a sign a “spoofed” call or a phone scam. If you receive a call like this, immediately hang up the phone and call our Contact Center at 904.723.6300.

If you believe you are the victim of online fraud, please reach out to us via our Contact Center or by calling 1-877-253-8964 (help/answering service available 24/7).

What’s the Easiest Thing You Can Do Right Now to Protect Yourself?




Microsoft no longer supports or updates Internet Explorer and even the last version (11) has dozens of security flaws and holes that put your information and your systems at risk.

We strongly encourage you to download and/or upgrade to:

Microsoft Edge – it may require you to upgrade to Windows 10, which we also suggest you do.

Google Chrome

Mozilla Firefox