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Lost or Stolen Checks or Debit/Credit Card

Reporting your Card Lost/Stolen

VISA Debit Cards

Monday - Friday (Business Hours): 904.723.6300, press 6 for Member Services.

After Hours/Weekends: 800.472.3272

VISA Credit Cards

Customer Service: 866.820.3097

Lost/Stolen: 800.449.7728

If you were formerly a Duval Federal Credit Union member:

Customer Service: 800.299.9842

Lost/Stolen: 800.325.3678

Suspect a Fraudulent Charge

VISA Debit Cards

800.472.3272, Available 24/7

VISA Credit Cards

866.820.3097, Available 24/7

If you were formerly a Duval Federal Credit Union member:

800.437.9392

 

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